Returns & Exchanges

At Naptime, we want you to love your home sanctuary; if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. Our goal is to ensure your comfort is never compromised, providing a seamless process for every customer.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all tags are attached and the products are in unused, like-new condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.